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KMID : 0387320060160030001
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Korean Journal of Health Policy and Administration
2006 Volume.16 No. 3 p.1 ~ p.18
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The Impact of Hospital CEO Leadership Behaviors on Employees’ Job Satisfaction and Intention in Korea
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Park Jae-San
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Abstract
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The organizational effectiveness of hospital in various environmental fluctuations is a large and complex problem. Hospital CEO leadership characteristics may be a critical determinant of employees’’ job satisfaction and turnover intention. Several empirical studies on transformational leadership found that transformational leadership behaviors were positively related to workers’’ job satisfaction and turnover intention. Very little research related to this subject has been done in health care settings in Korea. The author explores the relationship between hospital CEO leadership style and its effect on job satisfaction and turnover intention among the all staffs of general hospital. The relationship of hospital CEO leadership style to employees’’ job satisfaction was investigated using the Bass’’s leadership paradigm of transformational and transactional leadership. The Multifactor Leadership Questionnaire(MLQ) and the index of job satisfaction and turnover intention were completed by 493 hospital employees(doctors, nurses, hospital administrators, technicians, and assistants). The findings show a similar trend to the previous studies. Hospital CEO leadership behaviors and employee outcomes were significantly correlated. Correlations showed a significant positive relationship between those hospital CEO exhibiting a transformational leadership style and the job satisfaction of their staffs. The results of multiple regression analysis indicate that the effect of charisma in transformational leadership behaviors is more higher than other variables. Transformational leadership style may be a more effective strategy and have a greater effect on staff outcomes, attitudes and behaviors. The findings of this study reveal implications for efficient hospital management and the importance of understanding relationship between hospital CEO’’s leadership style and subordinate behaviors in the context of CEO’’s desirable role and function for hospital strategy planning and future direction.
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KEYWORD
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Leadership, hospital CEO, job satisfaction, turnover intention
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